Support Overview

About Support

Three Standard support tokens are provided annually for all our clients.  You can purchase additional support Tokens annually at initial setup or you can buy additional Tokens as needed through out the year.  See the pricing plan below for details.

Support Tokens

Token Type

Emergency

Standard

Questions

Priority

Critical

High

Medium

Response Time

2 hours

5 hours

business hours (EST)

Price

$180.00

$80.00

Included

Support Packages

Package
 

Silver (Expires 3 months)

Gold (Expires 12 months)

Platinum (Expires 12 months)

Standard
Tokens

3

6

12

Emergency Tokens

-

2

4

Annual Price (billed monthly)

Included

$720.00

$1440.00

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